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Community Administration

Eliminate the stress of HMIS operations. With Bitfocus as your system administrator, we assume the duties of the HMIS Lead Agency, ensuring the efficient, reliable, day-to-day management of your system.

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Compliance You Can Count On

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Change Management

Your Bitfocus community administrator takes care of implementing your system in accordance with ever-evolving HUD and local requirements. We handle updates, test fixes, and configure custom workflows to ensure your HMIS runs smoothly while also complying with CoC policies and federal regulations.

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System Oversight

We make sure all the backend pieces function in line with local, state, and federal requirements. This includes ensuring the network infrastructure is up and running; completing hosting and back-up procedures; managing user accounts and access levels; maintaining partner MOUs; keeping up-to-date technical documentation; archiving relevant client data; and implementing data privacy and security best practices.

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Planning

In accordance with HMIS lead requirements, we implement an HMIS operations plan, maintain a calendar of events, develop custom project work plans, and implement disaster recovery plans. As members of HUD's vendor workgroup, we can anticipate forthcoming changes and help communities get a jumpstart on planning.

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Ready to see what Clarity Human Services can do for your organization? We'd love to show you around.