Community Administration

Eliminate the stress of HMIS operations. With Bitfocus as your system administrator, we assume the duties of the HMIS Lead Agency, ensuring the efficient, reliable, day-to-day management of your system.

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Worry-Free Operations

Day-to-Day Support

Our technical support team boasts a 99%+ support satisfaction rating. Not your typical technical help desk, our team of homeless data experts includes former HMIS System Administrators and staff with decades of collective HMIS and CoC experience.

Proactive Check-Ins

Your personal Community Admins work collaboratively with local leadership to fine-tune and implement your strategic vision. As constant monitors of your system, they keep a tab on your system's infrastructure, configure workflows, respond to support tickets, and provide end-user trainings. They regularly check in to make sure you’re getting the most out of your Clarity Human Services implementation.

HMIS Data Standards & Other Federal Requirements

Our compliance work doesn’t stop at federal data standards. Yes – you can rest assured your HMIS will be updated before the HUD deadlines, but we do so much more. Supported by Bitfocus’ diverse team of policy wonks, data analysts, and HMIS experts, your Community Admins shepherd you beyond compliance and toward a highly functioning system of care that not only achieves better outcomes but maximizes federal funding.

System Admin Made Simple

With Bitfocus as your system administrator, you can be confident that your system runs optimally, and that you take advantage of all that Clarity Human Services has to offer.