As a Human Services data company, we take privacy particularly seriously at Bitfocus.
What We Collect
We collect information to provide you with the best experience with our services. Depending on which services you use, we collect different kinds of personal information. We also may receive information from third parties.
Information you Provide
Primarily, we collect information you send us. For example, when you register for an event, sign up for our mailing list, or submit a question on our website we collect the information you submit in order to process those requests. We also collect messages you send us. Conversations with our representatives–including phone calls, emails and chat sessions–may be monitored and recorded.
We also collect information about how you use and interact with our services. This includes information about the device you used, your connection, and details of how you used our services.
Information from Third-Parties
We may also receive a limited amount of information about you from third parties. For example, we may use demographic or location information provided by third parties to better understand how our services are being used.
How We Use It
We use the information we collect for two general purposes: (1) to maintain, protect, and improve our services; and (2) to provide you with tailored content and communications.
We use collected information to better understand how our services our being used, to support and protect them, and to continue to improve and refine them.
Collected information is also used to improve our communications with you. For example, we record your past conversations with representatives to improve our ability to respond efficiently. We may also contact you with information about our services, including changes and improvements. We respect your choices about what communications you like to receive.
When We Share It
We only share your personal data with your consent or as necessary to provide any service you have requested or authorized. We may share your data with a limited number of trusted business partners to process it on our behalf and in compliance with this privacy statement.
We may share personal information with outside parties when we have your consent to do so.
We also may share information to third parties for legal reasons. We will share information when required by law or legal process, or as necessary to protect the safety, rights, or property of Bitfocus and our users.
California Privacy Notice
Do Not Track (DNT) is an effort to develop a way for internet users to control the tracking of their online activities. Although the World Wide Web Consortium (W3C) is working to develop a DNT technology standard, none has been adopted. Bitfocus, therefore, does not use DNT signals.
Bitfocus does not authorize the collection of Personal Identifiable Information (PII) from our users for third party use through advertising technologies without separate user consent.
How to Contact Us with Questions
Contact us at firstname.lastname@example.org with any questions, concerns or comments about this statement or our privacy program at Bitfocus.