Sara Hoffman

Professional Services Manager

As a Professional Services Manager on our Professional Services Team, Sara works with customers on specialized projects, from development to completion. She leads a team of project managers to help communities use technology and data to move the needle on ending homelessness. Sara is an expert on coordinated entry and led a large, urban community through their coordinated entry implementation process, consensus building, and provided system oversight. As Bitfocus’ resident coordinated entry subject matter expert, she has worked with five community partners to redesign their coordinated systems, aligning with the HUD data standards and enhancing their workflow by utilizing Clarity Human Services functionality. Sara is also highly skilled in complex project management and through system administration and project management, she has worked with over twenty Bitfocus communities to identify and resolve complex software and business problems, partnering on projects ranging from federal reporting, new project implementation, program and inventory standardization, and custom report creation. Sara has a Master’s degree in Social Work from the University of Washington. She has over 13 years of experience in housing and homeless services, working for both nonprofits and government entities.