Community Administration

Eliminate the stress of HMIS operations. With Bitfocus as your system administrator, we assume the duties of the HMIS Lead Agency, ensuring the efficient, reliable, day-to-day management of your system.

Turn-Key HMIS Administration

From software configuration to HUD reporting, agency engagement to end-user support—rest assured we’ve got you covered. We tailor our support to match your goals, leaving you free to focus on managing your CoC.

Worry-Free Operations

We handle all the typical HMIS lead duties - and more - to ensure your system operates optimally. We develop a robust project plan that outlines your goals for the year, support policy development and enforcement, build custom reports and dashboards, monitor performance and compliance, execute participation agreements, offer technical support to end-users, and carefully manage your system on a day-to-day basis.

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Community Leadership

We help tell your story. HMIS paints the big picture of your community’s response to homelessness, and we take that responsibility seriously. Our support goes beyond compliance - we’re deeply engaged with your community, supporting your strategic planning process, implementing policies that help realize your vision, and offering true partnership in your efforts to end homelessness.

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Compliance You Can Count On

Maintaining compliance with federal, state, and local requirements is critical to an effective HMIS. But we get that keeping track of regulations and administering those rules can feel like a distraction. So leave it to us to manage MOUs, enforce policies, oversee the network infrastructure, and implement best practices for data collection, client privacy, and system security.

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Coordinated Entry Support

Whether you’re designing coordinated entry for the first time, revising your existing system, or trying to solve ongoing challenges, our expert team has your back. Because we administer the HMIS in multiple communities, we have first-hand experience supporting the planning, implementation, and operation of some of the most sophisticated coordinated entry systems across the country.

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Agency Management

From day one, we work closely with your partners to make sure they have the support they need. We collaborate with agencies to develop workflows that fit their needs, while leveraging Clarity Human Services’ cutting-edge features and functionalities. Our targeted trainings, technical assistance, and agency-specific resources ensure they’ve got the resources necessary to succeed.

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End-User Training & Support

As daily users of Clarity Human Services ourselves, we understand what users need. If our extensive web-based documentation or library of trainings can’t answer user questions, our support team is staffed by friendly experts who are always willing to dig into questions, big and small. We work with CoCs to create customized annual training plans based on local needs and national best practices and offer HMIS certification packages.

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Maintaining HUD-Related Operations

Federal Reporting

We run your HUD Housing Inventory Count, LSA, and other federally-required Reports.

HMIS Champion

We are your HMIS spokesperson, communicating with agencies, the community, and HUD on your behalf.

Grant Applications

We support your annual NOFA application, providing data where needed and information on HMIS-related sections.

Data Standards

We monitor the HMIS data standards and other federal requirements, and ensure all databases accurately reflect revisions in a timely manner.

System Admin Made Simple

With Bitfocus as your system administrator, you can be confident that your system runs optimally, and that you take advantage of all that Clarity Human Services has to offer.