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Clarity Human Services HMIS Software

Intuitive and user-friendly, Clarity HMIS empowers you to provide seamless, informed, and equitable care for people experiencing homelessness in your community.

Get to Know Clarity

From first contact to placement into permanent housing, Clarity helps you serve your unhoused neighbors. Here’s a quick breakdown of our favorite features. 

Frontline-Inspired Design

As system administrators ourselves, we know what it takes to implement an impactful care coordination system. We leverage this knowledge in our product development process, ensuring that your community has the advanced features and functionality needed to provide the best possible care.

We’re the nation’s fastest-growing HMIS software solution, and we’re eager to partner with you to create a more efficient and effective homelessness response system.

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Key Features of Clarity Human Services

We designed Clarity to streamline your case management, outreach and engagement, and coordinated entry activities. Our homeless management information system helps you collect, visualize, and drill down into the data that matters most to your community, giving you a solid foundation for making evidence-based decisions and providing whole-person care.

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Case Management

In Clarity, you can easily track and manage client information, services, and outcomes. Clarity allows you to create and report on custom fields, and it’s equipped with a wealth of automated features (cascade enrollment, display logic, and more) to ensure that you have high-quality data you can count on.

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Outreach and Engagement

Whether you’re meeting a client for the first time, administering a coordinated entry assessment, offering services or housing, or just checking in, Clarity makes outreach and engagement easier for everyone involved. Our HMIS is integrated with GIS, so providers can swiftly find clients and policymakers can analyze vital geospatial data about their unhoused community members.

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Coordinated Entry

From outreach to move-in, Clarity has you covered. We integrated Coordinated Entry into the HMIS workflow to streamline assessments, prioritization, referrals, and analytics for your CoC, powered by a real-time reservation system. Our end-to-end CE module facilitates trust and transparency at every step.

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Reporting and In-Depth Data Analysis

When every data point represents a real person, superior data quality is crucial. Clarity doesn’t just offer 175+ pre-built reports—it allows you to create custom reports that reflect your community’s unique needs, priorities, and population mix. With an intuitive drag-and-drop interface, you can effortlessly find patterns in your data and turn those findings into meaningful impact.

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Integration, Data Warehousing, and APIs

Clarity makes data collection and sharing seamless and secure. Featuring two APIs that support integrations with other systems and applications, our HMIS facilitates sharing between systems and organizations while maintaining compliance with sharing and privacy obligations. After importing data, you can build and customize easy-to-understand data dashboards.

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Regulatory Compliance

As system administrators, we understand the importance of publishing HUD and other federal reports on time and in full compliance with the most recent data standards updates. Clarity comes packed with the complete set of data elements, entry screens, and standard reports required to maintain compliance with both HUD (CoC, ESG) and Federal Partner (PATH, VA, RHY, HOPWA) HMIS requirements.

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Integrating With Your Tools and Systems

Our HMIS is designed for open, flexible, and secure data integration. Schedule unattended imports into your system using the Clarity RESTful API, and get real-time access to client data, system performance, and other care-enhancing insights using the Clarity Data Analysis API.

We built Clarity to play well with other systems, so you can strengthen your homelessness resolution initiatives without a moment of disruption.

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Protecting Your Client Data

Clarity goes well beyond federal baseline standards for compliance. Whether you’re conducting assessments, prioritization, matching, or client information management, our HMIS will ensure your activities are safe and secure.

When it comes to client data privacy, Clarity fosters much-needed peace of mind, empowering your frontline team to forge deeper connections with clients from a foundation of mutual trust.

Focus on Your Client, Not Your Software

At Bitfocus, we obsess over the technical details so you don’t have to. We’re honored to partner with some of the most impactful CoCs in the nation, and we strive to make our HMIS as effective as possible so you can save your time and energy for what matters most.

Nearly a dozen members of our Development and Implementation Team have led in an HMIS System Administrator or CoC Coordinator role within a CoC. We at Bitfocus use Clarity Human Services on a day-to-day basis, and this hands-on experience helps us understand the unique needs of communities, large and small, as they strive to end homelessness.

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Testimonials

“We are very pleased with the usability of the system for both administrators and front end users as well as the flexible configuration options. Our experience with general communication and technical support has been excellent.”

Talia Scott

HMIS Manager

“We are very pleased with the usability of the system for both administrators and front end users as well as the flexible configuration options. Our experience with general communication and technical support has been excellent.”

“I, for one, am thrilled with the ease of data entry and the reports Clarity Human Services provides. You have made my life so much easier.”

Terry Lindemann

Executive Director

“I, for one, am thrilled with the ease of data entry and the reports Clarity Human Services provides. You have made my life so much easier.”

“The customer service support with Clarity is great, especially the chat function. Responses are quick and if something is not clear Bitfocus Customer Support will schedule a phone call or set up a Zoom meeting in order to get more information. I also enjoy having the support of your Bitfocus Friend Forever (BFF).”

Andrea Jacobs

HMIS Manager

“The customer service support with Clarity is great, especially the chat function. Responses are quick and if something is not clear Bitfocus Customer Support will schedule a phone call or set up a Zoom meeting in order to get more information. I also enjoy having the support of your Bitfocus Friend Forever (BFF).”

Ensuring a Smooth Transition to Clarity HMIS

Our team at Bitfocus is here to make your implementation of Clarity fast and frictionless.

We offer tailored training plans—both online and in-person—to help your users understand Clarity HMIS functionality, report generation, data privacy and security, and more. If you’d like to remove the stress of HMIS operations, our Community Administration team can step in as your system administrator and facilitate efficient, reliable day-to-day system management.

When you join the Bitfocus community, you don’t just get access to our deeply knowledgeable technical assistance team—you join an expanding network of peers in the human services industry. We’ll welcome you to our Community Slack Group, industry events, and the Clarity Connect conference, where you can converse with mission-driven colleagues, make new friends, and share tips and tricks of the trade.

Strengthen Your Care with Clarity HMIS

We’re confident that Clarity will streamline your operations and empower your community to provide the best possible care. Connect with us below, and we’ll be happy to show you how.

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