System Administration in Clarity Human Services

Regina brings over 15 years of blended experience in homeless response systems and human services to her role at Bitfocus as Senior Project Administrator for West Coast regions. Regina has deep experience with regulatory compliance, HMIS, coordinated entry, community facilitation, and data analysis. In previous roles, Regina was instrumental in streamlining processes that increased landlord and unit participation in both Alameda County and San Francisco.

Amanda Flores is a Customer Success Account Manager at Bitfocus, and brings expertise in regulatory compliance, software training, data analysis, and HMIS leadership to the role. She has been in the human services industry since 2012, with experience in multiple areas of HMIS. As the HMIS Lead in San Antonio, Texas, she led a huge clean-up project that included code migration and updating of the HMIS, resulting in improved data quality overall. Amanda has experience in coordinated entry, CoC Governance, customer service, and technical support, which enables her to partner with our clients and solve issues effectively.