Reporting in Clarity: Take a Look(ML) at our Dashboards and Learn (Penta)how to Use Canned Reports

As a Project Manager on the Professional Services team, Tina brings seven years of experience working to end homelessness across communities, leading street outreach efforts, planning and executing annual Point in Time Counts, and developing and managing multiple shelter and housing programs. As part of the Central Texas Homeless Coalition leadership team, Tina was integral in developing Coordinated Entry with the Balance of State community. After moving to Georgia, Tina worked within the Georgia Balance of State CoC as the Director of Coordinated Entry at HomeFirst Gwinnett (HFG). At HFG, Tina developed and implemented Coordinated Entry for Gwinnett County during the pandemic. To accomplish this, Tina built coalitions and consensus with well-established and new organizations to provide a robust response to homelessness starting during the height of the COVID-19 pandemic. Tina’s organization and coalition-building skills can be attributed to her formal education; she holds a B.A. in English from Auburn University and Masters of Public Administration from Penn State, and her six years of experience as an Officer in the U.S. Army. Tina remains dedicated to serving her local community by serving on the Board of Directors for the Georgia Supportive Housing Association and looks forward to serving communities across the country as part of the Bitfocus team.

Emma is a Customer Success Account Manager, also known as a Bitfocus BFF by her customers. She has over six years of experience in the homelessness field and nine years in the social services space. She is a subject matter expert in Clarity Human Services software, continuum of care activities, and data analysis. In her previous role on the Professional Services team, she engaged in system management, quality assurance, data analytics, and system configuration to meet local client objectives. Through sharing her knowledge, she has empowered many of our customers to achieve data-driven results.