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Comprehensive Case Management with Clarity Human Services

Client-focused and case manager-friendly, Clarity is designed to help you provide the best possible care for people experiencing homelessness in your community.

Clarity: A Person-Centered Software

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Simplify Case Conferencing

We know that successful case conferencing requires organization and collaboration, so we built in features like referral-specific case notes and automated eligibility screening that make it easy to stay organized and share information securely.

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Streamline Housing & Treatment Plans

With Clarity, you can develop custom housing and treatment plans that reflect the unique needs of each client—and track meaningful measures of client progress without a hitch.

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Track Social Determinants of Health

A whole-person approach is the best way to tackle a complex issue like homelessness. Clarity helps you understand and monitor key SDoH, ensuring that client-centered health, behavioral health, and social services consistently work together to improve outcomes.

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Ease Administrative Burdens

Our comprehensive human services software is designed to maximize your energy by offering a suite of time-saving features (auto-populating screens, cascade enrollment, and more) that speed up data entry, facilitate clear communication, and organize caseloads.

How Clarity Enhances Service Delivery

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Automated Eligibility & Enrollment

Expedite client data entry, streamline client intake, and connect clients to housing faster with automated program eligibility features that eliminate the hassle of manually verifying client and program qualifications.

Customizable Screens for Diverse Needs

Beyond Clarity’s pre-configured system screens, you have the flexibility to build your own screens with custom fields. That way, you can track the data that matters most to your clients and community in a way that’s best for you.

Goal Management and Progress Tracking

Clarity allows you to create program-specific goals and automatically assign them to all program enrollees. Once you’ve defined these crucial goals, you’re able to effortlessly track and manage them as your clients advance toward positive outcomes.

Comprehensive Client History Overview

View and search the full client history — including program enrollments, services, and assessments — to ensure that your clients are receiving unified, holistic care and not wasting energy repeating tasks or revisiting traumatic episodes.

Data-Driven Decision Making

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Organized Recordkeeping

Upload, store, and share client documents and electronic signatures in a structured and efficient manner to keep your client management workflows and systems of care humming along.

Advanced Data Analysis Tools

Our intuitive data analysis features help you identify trends, monitor progress, and measure impact so your team can invest more resources into what’s working well and develop informed strategies to fix what isn’t.

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Seamless Integration and Security

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Integration, Data Warehousing & APIs

Clarity offers two APIs that support integrations with other systems and applications, facilitating compliant and secure sharing between systems and organizations. After importing data, you can create and customize easy-to-use data dashboards and quickly make sense of vast amounts of data.

Robust Security and Compliance Measures

We’re system administrators ourselves, so we know how crucial it is to publish HUD and other federal reports on time and in alignment with their standards. Clarity is chock-full of features and pre-built reports that will help you stay compliant with both HUD (CoC, ESG) and Federal Partner (PATH, VA, RHY, HOPWA) HMIS requirements.

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Empowering Human Services Organizations

We’re honored to join you in our shared mission to end homelessness, and we strive to help you make the most of your time, energy, and community resources. We built Clarity HMIS as a flexible, scalable solution for your team—one that lifts the burden of troublesome tech from your shoulders so you’re free to focus on your other priorities.

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Testimonials

“We are very pleased with the usability of the system for both administrators and front end users as well as the flexible configuration options. Our experience with general communication and technical support has been excellent.”

Talia Scott

HMIS Manager

“We are very pleased with the usability of the system for both administrators and front end users as well as the flexible configuration options. Our experience with general communication and technical support has been excellent.”

“I, for one, am thrilled with the ease of data entry and the reports Clarity Human Services provides. You have made my life so much easier.”

Terry Lindemann

Executive Director

“I, for one, am thrilled with the ease of data entry and the reports Clarity Human Services provides. You have made my life so much easier.”

“The customer service support with Clarity is great, especially the chat function. Responses are quick and if something is not clear Bitfocus Customer Support will schedule a phone call or set up a Zoom meeting in order to get more information. I also enjoy having the support of your Bitfocus Friend Forever (BFF).”

Andrea Jacobs

HMIS Manager

“The customer service support with Clarity is great, especially the chat function. Responses are quick and if something is not clear Bitfocus Customer Support will schedule a phone call or set up a Zoom meeting in order to get more information. I also enjoy having the support of your Bitfocus Friend Forever (BFF).”

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11-Star Customer Support: A Bitfocus Promise

From the day you transition to Clarity, our support team is here to make your experience frictionless.

We provide training to help your users get acquainted with the features of Clarity Human Services including funding requirements, report generation, data privacy and security, and lots more. Our online Help Center also includes full system documentation. Plus, you’ll unlock ongoing access to:

Tech Support

The deeply trained Bitfocus technical assistance team

Community

Our Community Slack Group, where you can share tips and tricks of the trade

Networking

Industry events (NAEH, NHSDC, etc.) where you can network with passionate colleagues

Learning

Clarity Connect, our annual user conference, which is loaded with workshops, guest sessions, learning labs, and social hours

We can’t wait to welcome you to the Bitfocus community!

Streamline Your Case Management with Clarity Human Services

We’re confident that Clarity can help you provide client-focused care while maximizing your time and energy, and we’d love to show you how. Book a consultation below, and take the first step toward getting a human services software that was built to empower you.

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