As an experienced Technical Analyst, Kim serves as a front-line contact to resolve customer inquiries. Kim holds numerous certifications in technical privacy and security, and she leverages this expertise to ensure Bitfocus customers have the resources they need to maintain compliance with Federal and local objectives. Kim is particularly adept at system configuration, and helps customers to tailor Clarity Human Services to meet their local objectives. She also provides customers with insight/data through reporting and data analytics.
Kim has nearly 30 years of experience in software administration, technical support, and policy analysis. She holds certifications in CPT/ICD-10/HICPC/DRG coding Certification, as well as HIPAA Privacy/Security.
“Without music, life would be a mistake.”
~ Friedrich Nietzsche
- Software Training
- Data Migration
- Data Privacy and
- Customer Support
- Customer Service