Jim O’Sullivan

Director of Data Services

As Director of Data Services, Jim personally ensures that each customer has the tools they need to operate the type of data-driven culture that characterizes Bitfocus customers. He serves as the primary technical resource in developing and maintaining the Clarity Human Services data services and infrastructure, creating a master data management program to easily identify persons around which enterprise systems can be synchronized. Jim also spearheads all data visualization innovation, including the configuration, customization, and maintenance of the data visualization tool. He also oversees the data migration from legacy systems to the Clarity Human Services application, and is the CML/CSV Integration and Data Exchange Lead.


Jim has over 20 years experience in data warehousing, data integration, database administration, database development, and software development, with 10 years focused primarily on HMIS Data Integration. Jim has used his expertise to develop scalable high-performance, high profile Human Services databases serving millions of end users. Since becoming involved in HMIS data systems 10 years ago, he has been integral in developing Human Services data integration, data warehouses, custom programming, data quality, and client deduplication applications.

“If we have data, let’s look at data. If all we have are opinions, let’s go with mine.”

Skill Set

  • Reporting
    Data Analysis
  • Data Migration
  • Data Integration
  • Software Development
  • Report Development
  • Data Privacy and
  • Customer Support
  • Customer Service
Years of Industry Experience

Wappingers Falls

New York