Janel Fletcher

System Administration

As Senior Project Administrator for the San Francisco, California, System Administration Team, Janel works closely with customers, stakeholders, and Bitfocus staff to identify needs and resolve them accordingly. Her background enables her to address complex software and business problems. She leads the configuration of the Bay area HMIS and analyzing data the data it generates. She also develops custom solutions and trainings for the community, and also acts as a liaison between Bitfocus and Bay Area community partners.


Janel has over 17 years of experience in public health and homeless services, having served in various roles, including that of a health and social services agency worker. Her experience has led her to believe that data integrity is key for goal setting, accountability, and measurable outcomes. She integrates these experiences to lead with tangible skills and promote population health. Janel holds a Master’s degree in Public Health.

“Be the change that you wish to see in the world”
~ Mahatma Gandhi

Skill Set

  • Reporting
    Data Analysis
  • System
  • HMIS Leadership
  • Social Work
  • Healthcare
  • Direct Services
  • Domestic Violence
  • Substance Abuse Services
  • Customer Support
  • Customer Service
Years of Industry Experience