Erica Harrison

Senior Manager, Business Development and Communication

As Director of Industry Relations, Erica leads the company’s efforts to engage the HMIS industry and advance the broader human services field. She introduces customers to Clarity Human Services and helps communities leverage technology to solve their greatest homeless data challenges. Erica spearheads Bitfocus procurement response processes, in addition to managing the business development, marketing, and communication activities at Bitfocus.


Erica has over 10 years of experience in business development and marketing/communications, nearly 6 of which have been spent with Bitfocus. As such, Erica is a subject matter expert in the Human Services industry, particularly in HMIS and Bitfocus products / services. Her experience gives her a keen understanding of how our products and services can meet the needs of a diverse set of communities, ranging widely in size and scope. She thrives on applying her knowledge and skill set to help communities get the most out of their data.

“I alone cannot change the world, but I can cast a stone across the waters to create many ripples.”
~ Mother Teresa

Skill Set

  • Policy Analysis
  • Software Training
  • Reporting
    Data Analysis
  • Coordinated Entry
  • CoC governance
  • Data Privacy and
  • Strategic
  • Customer Support
  • Customer Service
Years of Industry Experience

Colorado Springs